IWAC allows members to contact one another through the IWAC Email Forwarding System, with features such as "Ask Seller a Question". The purpose of these features is to provide an open avenue of communication between IWAC members.
Breaches of this policy may result in a range of actions, including:
Listing cancellation
Forfeit of IWAC fees on cancelled listings
Limits placed on account privileges
Account suspension
Additional Information:
If an action has been taken on your account for misuse of the ask Seller A Question feature and you believe that the action was taken in error, please contact us.
Most email correspondence sent without using IWAC's Email Forwarding System is not regulated by IWAC. This could include replies or subsequent messages sent as a result of a message delivered through the IWAC Messaging System. Members who receive an unwelcome message that was not sent through Contact an IWAC Member, should refer to the Offensive or Unwelcome Email page for more information on the options available.
Why does IWAC have this policy?
Communication among IWAC members is a key part of the IWAC buying or selling experience. For that reason IWAC provides the IWAC Messaging System, and has this policy with regard to misuse of the system.
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