IWAC's policies are rules and guidelines that create a safe and fair trading environment for all members. To promote a safe trading environment, IWAC enforces these rules and policies.
Your User Agreement is the most important IWAC policy. All members are responsible for reviewing and understanding IWAC’s policies and all applicable laws and regulations contained in this legal contract.
IWAC's Rules and Policies are organised in the following categories:
Rules about Feedback: Rules and guidelines about IWAC's system for member reputations.
Rules for Everyone: General policies applying to all IWAC members, IWAC employees and IWAC. Learn more about issues like the use of profanity, unsolicited email (spam), and how to participate on IWAC’s Discussion Boards.
Rules for Buyers: This section includes rules involving bidding responsibly and always paying for purchases. Learn more about IWAC’s Unpaid Item Policy.
Rules for Sellers: Important listing policies and other rules that apply to selling, such as Seller Non-performance.
Prohibited and Restricted Items: Can you sell hippopotamus ivory on IWAC? What about selling lottery tickets? Find out in our comprehensive list of banned and restricted items.
Rules for Listings: Why is a listing title like “MP3 Player, Not Ipod” considered keyword spamming and not allowed?
IWAC’s policies are intended to:
Support government laws and regulations
Minimise fraud
Provide equal opportunity to all buyers and sellers
Protect intellectual property rights
Provide an enjoyable buying experience
Support the values of the IWAC Community
Learning about IWAC's policies will help you avoid breaking rules (including the law) and aid you in trading with reliable, trustworthy buyers and sellers.
Violations of policy may result in a range of actions including:
Note: You may contact IWAC to report policy breaches by using the ”Contact Us” links found at the footer of most pages.
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