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A User ID is the unique name that members use to identify themselves on IWAC. When registering, members should choose a User ID that they like and will remember. User IDs may not be profane, obscene, or violate any IWAC guidelines. Furthermore, User IDs may not be an email address or web address (URL), or represent an email address or web address. Breaches of this policy may result in a range of actions, including:
Report a User ID that may be inappropriate. For privacy and security reasons, IWAC will not share the results of their investigation into your report with you. Note: User IDs registered before we introduced this policy in March 2008 are permitted to contain URLs.
The following are permissible examples:
You might use words identifying you and your hobby; for example, JoeTheBookCollector
You could refer to your business; for example, BertsBestBikesnTrikes
You could refer to your location; for example, london_peachman
You could refer to your own sense of style or personality; for example, happyharriett
There are some guidelines and restrictions as to what User IDs may contain or represent. For example, User IDs:
May contain letters (a-z), numbers (0-9), and/or some symbols
Can be an element of an email address or Web address (URL) that, when viewed outside the context of the email address or Web address, identifies you or your brand
What you can't include in your User ID:
The @, &, ‘, (, ), <, or > characters.
Spaces or tabs.
Tip: You can use a hyphen instead of a space
Elements that imply an email address or web address address (for example, xyz.com), including but not limited to .com , .net , .org , .edu or any variation of such (for example, _com or -com ). Your User ID can, however, contain an element of an email address or Web address that, when viewed outside the context of the email address or Web address, identifies you or your brand (for example, xyz).
Consecutive underscores __.
An underscore _, hyphen -, or period . at the beginning of a User ID (for example, -pezcollector)
The word IWAC (only IWAC employees can use the word IWAC in their User IDs)
The letter e followed by numbers
Obscene or profane words that violate IWAC's guidelines. See IWAC’s rules on profanity
The same User ID as another seller or similar to an IWAC Shop name
A term that is similar to, or might be confused with, a third-party's trademark or brand (for example, CocaColaSeller)
You can only change your User ID once in a 30-day period. This is to prevent confusion for other IWAC members. Keep in mind that your User ID is a valuable asset, like your Feedback Score. Buyers and sellers will recognise you by your User ID, so it's a good idea to choose one that you'll want to use for the long term.
Information for members whose current User ID is – or represents – an email address or web address (URL): IWAC is constantly working to provide a safer and easier trading experience for our members. As a result, we no longer allow User IDs that are an email address, a web address, or a look-alike for either. If you have a current IWAC User ID registered after March 2008(when IWAC’s User ID policy was instituted) that is also an email address, a web address, or is a look-alike for either, you must change your User ID to comply with this policy. IWAC may take a range of actions with regard to User IDs not in compliance, including suspension of the associated account. If you have not used IWAC in over a year, and your User ID was also your email address, you may have received an email informing you that a new temporary User ID was created for you. Use that new User ID whenever you sign in to IWAC. If you like, you can change your User ID to another one that you prefer.
IWAC Shop names: Shop names are another form of identification on IWAC. IWAC Shop names follow the same guidelines and restrictions as IWAC User IDs with two exceptions that allow greater flexibility:
| Why does IWAC have this policy? |
User IDs are a key building block of member identity and the IWAC community. This policy helps members understand how to choose good User IDs.
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